Privacy Policy

1. Introduction and contact details of the responsible person

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is the Prodana GmbH, Am Grünberg 6, 92318, Neumarkt, Deutschland, phone: +49 (0)9181 51 01 92 20, e-mail: contact@carbon-twister.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2. Data collection when visiting our website

2.1 During the mere informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect such data that your browser transmits to the page server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymised form)

The processing is carried out pursuant to Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the responsible). You can identify an encrypted connection by the string https://“ und dem Schloss-Symbol in Ihrer Browserzeile erkennen.
"https://" and the lock symbol in your browser line.

3. Cookies

To make your visit to our website more attractive and to enable the use of certain features, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after the browser is closed (so-called "session cookies"), some of these cookies remain on your end device for longer and allow page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent given, or in accordance with Art. 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser in such a way that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4. Contact

4.1 Bookly

For the provision of an online appointment booking function, we use the services of the following provider: SOFT EXPERT LTD.,Coolgardie Avenue, E4 9HP London, England

For the purpose of scheduling appointments, first and last name as well as e-mail address (and, if applicable, the telephone number, if a telephone appointment is desired) are collected pursuant to Art. 6 (1) (b) GDPR and transmitted to the provider pursuant to Art. 6 (1) (f) GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management and stored there for the appointment organisation.

After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

In the case of data transfer to the provider location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

4.2 Google Calendar

For the provision of an online appointment booking function, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA

After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

4.3 For the provision of an online appointment booking function, we use the services of the following provider: Pipedrive OÜ, Mustamäe tee 3a, Tallinn, 10615, Estonia

After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

4.4 Pipedrive

For processing customer requests, we use the e-mail ticketing system of the following provider: Pipedrive OÜ, Mustamäe tee 3a, Tallinn, 10615, Estonia

If you make contact requests by mail via our website, these are stored and organised in the ticket system to enable chronological processing and to improve the service experience. You can always view the current status of the processing of your request via the individually assigned ticket number.

For the organisation and processing of requests, personal data is collected according to the scope of its provision, but in any case name, first name and e-mail address, transmitted to the provider, stored there and read.

The legal basis for the processing of this data is our legitimate interest in the efficient design of our customer service, in the fastest possible response to your request and the optimisation of our service offering in accordance with Art. 6 (1) (f) GDPR.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

4.5 In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of the use of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration.

The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) (f) GDPR. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted after final processing of your request. This is the case if it is clear from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

5. Use of customer data for direct advertising

5.1 Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter once you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive the newsletter in the future by clicking on an appropriate link.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR. When you register for the newsletter, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of addressing you in an advertising manner by way of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for any other purpose that is permitted by law and about which we inform you in this policy.

5.2 Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to periodically e-mail you offers for goods or services similar to those you have already purchased from our product line. In accordance with Section 7 (3) of the German Act Against Unfair Competition (UWG), we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6 (1) (f) GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you any e-mails.

You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible person named at the beginning. You will only incur transmission costs in accordance with the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will cease immediately.

5.3 Klick-Tipp

Our e-mail newsletters are sent via this provider: KLICK-TIPP Limited, 15 Cambridge Court, 210 Shepherd's Bush Road, London W6 7NJ, UK

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when registering for the newsletter to this provider in accordance with Art. 6 (1) (f) GDPR so that they can take over the newsletter dispatch on our behalf.

Subject to your express consent pursuant to Art. 6 (1) (a) GDPR, the provider also performs a statistical evaluation of the success of newsletter campaigns by means of web beacons or tracking pixels in the e-mails sent, which can measure opening rates and specific interactions with the contents of the newsletter. End device information ( e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not combined with other data.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded an order processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

In the case of data transfer to the provider location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

5.4 Our e-mail newsletters are sent via this provider: Pipedrive OÜ, Mustamäe tee 3a, Tallinn, 10615, Estonia

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded an order processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

6. Web analytics services

Google Analytics 4

This app uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which can be used to analyse the use of apps.
When using Google Analytics 4, so-called "cookies" are used by default. Cookies are text files that are stored on your end device and enable an analysis of your use of an app. The information collected by cookies about your use of the app (including the IP address transmitted by your end device, shortened by the last digits, see below) is usually transmitted to a Google server and stored and processed there. This may also result in the transmission of information to the servers of the company Google LLC, which is based in the USA, and further processing of the information there.
When using Google Analytics 4, the IP address transmitted by your end device when you use the app is always collected and processed anonymously by default and automatically, so that the information collected cannot be directly linked to a person. This automatic anonymisation is carried out by Google shortening the IP address transmitted by your end device within member states of the European Union (EU) or other contracting states of the Agreement on the European Economic Area (EEA) by the last few digits.
On our behalf, Google uses this and other information to evaluate your use of the app, to compile (reports) about your app activities or usage behaviour, and to provide us with other services related to your app usage and internet usage. In the process, the IP address transmitted and shortened by your end device within the scope of Google Analytics 4 is not merged with other data from Google. The data collected in the context of the use of Google Analytics 4 will be retained for 2 months and then deleted.
Google Analytics 4 also enables the creation of statistics with statements about age, gender and interests of app users on the basis of an evaluation of interest-based advertising and with the involvement of third-party information via a special function, the so-called "demographic characteristics". This makes it possible to determine and distinguish user groups for the app for the purpose of targeting marketing measures. However, data collected via the "demographic characteristics" cannot be assigned to a specific person and thus also not to you personally. This data collected via the "demographic characteristics" function is retained for two months and then deleted.
All processing described above, in particular the setting of Google Analytics cookies for the storage and reading of information on the end device used by you for the use of the app, will only take place if you have given us your express consent for this in accordance with Art. 6 (1) (a) GDPR. Without your consent, Google Analytics 4 will not be used during your use of the app. You can revoke your consent once given at any time with effect for the future. To exercise your revocation, please deactivate this service via the "Cookie settings" link provided on the app.
In connection with this app, the User-ID feature is also used as an extension of Google Analytics 4. By assigning individual user IDs, we can have Google generate cross-device (reports) (so-called "Cross Device Tracking"). This means that your usage behaviour can also be analysed across devices if you have given your corresponding consent to the use of Google Analytics 4 in accordance with Art. 6 (1) (a) GDPR, if you have set up a personal account by registering on this app and are logged into your personal account on different end devices with your relevant login data. The data collected in this way shows, among other things, on which end device you first clicked on an ad and on which end device the relevant conversion took place.
In connection with this app, the Google Signals service is also used as an extension of Google Analytics 4. With Google Signals, we can have Google generate cross-device (reports) (so-called "Cross Device Tracking"). If you have activated "personalised ads" in your Google account settings and linked your Internet-enabled end devices to your Google account, Google can analyse usage behaviour across devices and create database models based on this if you have given your consent to the use of Google Analytics 4 in accordance with Art. 6 (1) (a) GDPR. The logins and device types of all app users who were logged into a Google account and executed a conversion are taken into account. The data shows, among other things, on which end device you clicked on an ad for the first time and on which end device the relevant conversion took place. We do not receive any personal data from Google in this regard, only statistics compiled on the basis of Google Signals. You have the option of deactivating the "personalised ads" function in the settings of your Google account and thus turning off the cross-device analysis in connection with Google Signals. Please follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de
Further information on Google Signals can be found under the following link: https://support.google.com/analytics/answer/7532985?hl=de
We have concluded a so-called order processing agreement with Google for our use of Google Analytics 4, which obliges Google to protect the data of our app users and not to pass it on to third parties.
For data transfers to the USA, the provider has joined the (EU-US Data Privacy Framework), which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.
Further legal information on Google Analytics 4 can be found at the following link: https://policies.google.com/privacy?hl=de&gl=de
Details on the processing triggered by Google Analytics 4 and on Google's handling of app data can be found here:https://policies.google.com/technologies/partner-sites

7. Retargeting/ Remarketing and Conversion Tracking

7.1 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. Additional data processing will only take place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalise ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups. The use of Google Ads Remarketing may also result in the transmission of personal data to the servers of Google LLC. in the USA.

All processing described above, in particular the setting of cookies for the reading of information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. Without this consent, retargeting technology will not be used during your visit to the site.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service via the "Cookie Settings" link provided on the website.

7.2 Google Ads Conversion Tracking

We use the offer of Google Ads to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked through the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

The use of Google Ads may also result in the transmission of personal data to the servers of Google LLC. in the USA.

Details about the processing triggered by Google Ads Conversion Tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for the reading of information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie settings" link provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de

In order to address users whose data we have received in the context of business or business-like relationships in a more interest-oriented advertising manner, we use a customer matching feature in the context of Google Ads. For this purpose, we transmit one or more files with aggregated customer data (mainly mail addresses and telephone numbers) electronically to Google. Google does not gain access to clear data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to associate it with existing Google accounts that the data subjects have set up. This enables personalised advertising to be played across all Google services linked to the respective Google account.

The transmission of customer data to Google will only take place if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future. More information about Google's privacy practices related to the customer matching feature can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://www.google.de/policies/privacy/

7.3 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and within the scope of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the offer of Google Ads to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

Details about the processing triggered by Google Ads Conversion Tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for the reading of information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie settings" link provided on the website.

Please note that certain features of this website may not be available or may be restricted if you have deactivated the use of cookies.
Google's privacy policy can be viewed here: https://www.google.de/policies/privacy/

7.4 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a GMP ad and later, using the same browser, calls up the advertiser's website and makes a purchase via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge as follows: Through the integration of GMP, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will obtain and store your IP address. The use of GMP may also result in the transmission of personal data to the servers of Google LLC. in the USA.

All processing described above, in particular the setting of cookies for the reading of information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie settings" link provided on the website.

The privacy policy of GMP by Google can be found here: https://www.google.de/policies/privacy/

8. Page functionalities

8.1 YouTube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In the process, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, create playback statistics and prevent abusive behaviour.

If you are logged into a user account with the provider during your visit to the site, your data will be directly assigned to your account when you click on a video. If you do not want the assignment to your account, you must log out before pressing the play button.

All of the aforementioned processing, in particular the setting of cookies for reading out information on the end device used, will only take place if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie settings" link provided on the website.

8.2 Google Maps

This website uses an online mapping service provided by the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is a web service for displaying interactive (land) maps to visually display geographic information. By using this service, you will be shown our location and it will be easier for you to find us.

Already when calling up those sub-pages in which the map of Google Maps is integrated, information about your use of our website (, such as your IP address), is transmitted to Google servers and stored there; this may also result in a transmission to the servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data is directly assigned to your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them.

The collection, storage and analysis are carried out in accordance with Art. 6 (1) (f) GDPR on the basis of Google's legitimate interest in displaying personalised advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. If you do not agree with the future transmission of your data to Google in the context of the use of Google Maps, you also have the option to completely disable the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus the map display on this website can then not be used.

Insofar as legally required, we have obtained your consent pursuant to Art. 6 (1) (a) GDPR for the processing of your data as described above. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option described above to make an objection.

8.3 Google Web Fonts

This site uses so-called web fonts of the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. In this process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transmitted to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the provider of the fonts is only carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie settings" link provided on the website. If your browser does not support web fonts, a default font from your computer will be used.

8.4 Google reCAPTCHA

On this website we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA. For the visual design of the captcha window, "Google Fonts", i.e. fonts loaded from the Internet by Google, are used by the provider. This does not involve the processing of any information other than that mentioned above, which is already transmitted to Google via the ReCaptcha functionality.

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks, and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the end device used, recognition data of the browser and operating system type used as well as the date and duration of the visit and transmits these to servers of the provider for evaluation.

The legal basis is our legitimate interest in establishing individual ownership on the Internet and preventing abuse and spam in accordance with Art. 6 (1) (f) GDPR.

We have concluded an order processing contract with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

8.5 Google Meet

We use this provider to conduct online meetings, video conferences and/or webinars: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

This may also result in a transmission to the servers of Google LLC. in the USA.

The provider processes different data, and the scope of the data processed depends on what data you provide before or during participation in an online meeting, video conference or webinar. Your data as a communication participant will be processed and stored on servers of the provider. This may include, in particular, your login data (name, e-mail address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).

In addition, image and sound contributions from the participants as well as voice inputs in chats can be processed.
For the processing of personal data necessary for the performance of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures), Art. 6 (1) (b) GDPR serves as the legal basis. If you have given us consent to process your data, the processing is based on Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future.
Furthermore, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6 (1) (f) GDPR in the effective conduct of the online meeting, webinar or video conference.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

8.6 Microsoft Teams

We use this provider to conduct online meetings, video conferences and/or webinars: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

8.7 TeamViewer

We use this provider to conduct online meetings, video conferences and/or webinars: TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen, Germany

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

8.8 Google Forms

We use the services of the following provider to conduct surveys or for online forms: Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland

In addition to a transfer of data to the above-mentioned provider location, data may also be transmitted to: Google LLC, USA

The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data that you enter in the forms, information about your operating system, browser, date and time of your visit, referrer URL and your IP address are also collected, transmitted to the provider and stored on servers of the provider.

The information you enter in the forms is stored under password protection to ensure that third party access is excluded and that only we can evaluate the data for the purpose specified in the form.

When processing personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6 (1) (b) GDPR serves as the legal basis. If you have given us your consent for the processing of your data, the processing is carried out on the basis of Art. 6 (1) (a) GDPR. Consent given can be revoked at any time with effect for the future.

We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

8.9 Applications to job advertisements by e-mail

On our website, we advertise current vacancies in a separate section, for which interested parties can apply by e-mail to the contact address provided.

Applicants must provide all personal information necessary to make an informed assessment, including general information such as name, address, and contact information, as well as performance-related evidence and health-related information, if applicable. Please refer to the job advertisement for application details.

After receipt of the application by e-mail, the data will be stored and evaluated exclusively for the purpose of processing the application. In case of queries, we use either the e-mail address or telephone number of the applicant. The processing is based on Art. 6 (1) (b) GDPR (or Section 26 (1) Federal Data Protection Act (BDSG)), in the sense of which going through the application process is considered to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9 (1) GDPR (e.g. health data such as information on the severely disabled status) are requested from applicants as part of the application process, the processing is carried out in accordance with Art. 9 (2) (b) GDPR so that we can exercise the rights arising from labour law and social security and social protection law and fulfil our obligations in this regard.

Cumulatively or alternatively, the processing of the special categories of data may also be based on Art. 9 (1) (h) GDPR if it is carried out for the purposes of preventive health care or occupational medicine, for the assessment of the applicant's fitness for work, for medical diagnosis, care or treatment in the health or social sector or for the management of systems and services in the health or social sector.

If the applicant is not selected or if an applicant withdraws his or her application prematurely, his or her transmitted data and all electronic correspondence, including the application e-mail, will be deleted at the latest after 6 months following notification. This period is determined by our legitimate interest in answering any follow-up questions about the application and, if necessary, in being able to meet our obligations to provide evidence under the regulations on equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6 (1) (b) GDPR (if processed in Germany in conjunction with Section 26 (1) Federal Data Protection Act (BDSG)) for the purpose of implementing the employment relationship.

9. Rights of the data subject

9.1 The applicable data protection law grants you the following data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective prerequisites for exercising these rights:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification obligation pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to revoke consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

9.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE AT ANY TIME ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

10. Duration of the storage of personal data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – if relevant – additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

When processing personal data on the basis of explicit consent pursuant to Art. 6 (1) (a) GDPR, the data concerned will be stored until you revoke your consent.

If there are statutory retention periods for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data will be routinely deleted after expiry of the retention periods, insofar as it is no longer required for the fulfilment of the contract or the initiation of the contract and/or there is no justified interest on our part in continuing to store it.

When processing personal data on the basis of Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing based on Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right to object according to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this policy about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.