Service

On-site customer service

We will be happy to guide you through minor repair work. For more complicated matters, our fitter will help you directly on site.

Spare parts

We develop and produce the Carbon Twister ourselves. This gives you the certainty that the supply of spare parts is guaranteed at all times.

Service Level Agreement

Different service level agreements are available in which we can agree on response times in the event of a system standstill. There are several options to choose from, which we will be happy to discuss with you.

Maintenance

A number of maintenance tasks must be carried out at specific intervals. Most of these you can easily perform yourself. Once a year, you should have us carry out maintenance and completely check the plant. In this way, you ensure a high level of plant availability.